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Hysterical Herstories

PRIVACY NOTICE

1.  INTRODUCTION

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  • 1.1 This privacy notice (Privacy Notice) sets out the ways in which we, Hysterical Herstories Limited (we, us, our), collect and use your personal data (information) in connection with our business and includes your rights to access or change that data.

  • 1.2 This Privacy Notice may be read from different perspectives (Categories).

  • 1.3 Paragraphs 1 to 11 of this Privacy Notice apply to every individual or organisation regardless, however, specific information in relation to our use of your personal data is set out in the sections below.

  • 1.4 Where we refer to the website in this policy, we are referring Hysterical-herstories.com.

2.  ABOUT US

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  • 2.1 Hysterical Herstories Ltd is a company registered in England under company number 11980029.

  • 2.2 You can contact as follows:

  • FAO: The Administration Department

  • Address: 1 Long Lane, South Hykeham, Lincoln, LN6 9NX.

  • Email: vanessa@hysterical-herstories.com

3.  INFORMATION COLLECTION

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  • 3.1 Depending on which Category is relevant to you, further detail can be found here:

  • 3.2 The following applies to everyone:

  • 3.2.1 As a visitor to our website we may collect information on how and on which device you use to access our website. This might include the following:

    • IP address,

    • device information (such as your hardware model, mobile network information, unique device identifiers),

    • browser type,

    • referral source

    • geographical location,

    • timing of the visit to the website,

    • page views and search functionality.

  • A third-party may collect and collate this information on our behalf (such as Facebook) using cookies which are active on our website. For more information on cookies and what you can do to disable certain cookies, please read our Cookie Policy.

  • 3.2.2 If you upload or post to any website account or correspond or interaction with us in any way, we may collect and retain that information.

  • 3.2.3 If you follow us on social media (such as Twitter or Facebook), we may also, in accordance with the privacy policies of those platforms, collect information about other people whom you follow, or interact with.

  • 3.3 Sometimes your information is passed on to us from third parties. For example, if you have indicated you would like to hear from us.

4.  THE BASIS ON WHICH WE PROCESS YOUR INFORMATION

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  • 4.1 We will only ever use your personal data for the following:

    • performance of your contract with us and the provision of our services to you;

    • with your consent (where we request it);

    • for our legitimate interests (see paragraph 4.5 below); or

    • for compliance with legal obligations.

  • 4.2 For different categories we may use the information in different ways. To find out the specific uses please refer to the relevant category:

  • 4.3 The following are reasons why we use your data:

  • 4.3.1 to provide access to our website in a convenient manner which optimises content  personalised to you, including sharing information with our website hosts and developers (on the basis of our legitimate interest to ensure our website is presented in an effective and optimal manner);

  • 4.3.2 to protect against, investigate, and deter fraudulent, unauthorised, or illegal activity, (our legitimate interests are to operate a safe and lawful business and in some cases we may have a legal obligation to provide others with your personal data); and/or

  • 4.3.3 to enable us to comply with our policies and procedures and enforce or protect our legal rights, property or ensure the safety of our employees. To do so we may need to share your information with our technical and legal advisors (on the basis of our legitimate interests to operate a safe and lawful business or where we have a legal obligation to do so).

  • 4.4 We may also collect information about you (such as your IP address) from your use of our website and share this with social media platforms (such as Facebook), so that, if you use these media platforms, they may create content including adverts relevant and specific to you and others. Please refer to our Cookie Policy. To disable such cookies to disrupt that information flow please consult your individual settings within the chosen platform.  

  • 4.5 When referring to our “legitimate interests”, we mean how we conduct and manage our business including our relationship with you as follows:

  • 4.5.1 personalising, enhancing, modifying or otherwise improving the services and/or communications provided to you;

  • 4.5.2 detecting and preventing fraud and operating a safe and lawful business; and/or

  • 4.5.3 improving security and optimisation of our network, site and services.

  • 4.6 In using your information for our legitimate interests, we ensure any potential impact such use may have on you is taken into account. Our legitimate interests do not override your interests and it is in our interest to ensure you remain content that our use is responsible. We will not use your information if we believe your interests should override ours unless there are specific and justifiable grounds to do so (such as your consent or a legal obligation). If you have any concerns about our data processing practices please refer to details of “Your Rights” in paragraph 9 below.

5.  SHARING YOUR INFORMATION

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  • 5.1 In connection with the purposes and on the lawful grounds described above, we may share your personal information with third parties.  These include:

  • 5.1.1 third parties with whom we work in order to carry on our business (including for example third party providers of services including: hosting, operating or developing our website, databases, site and app analytics, digital advertising and marketing, information storage, and technical assistance). We may also need to share your information with our own data processors for inclusion within our own legal obligations such as for financial compliance. Further detail about the specific parties we share your personal information with is included here:

  • 5.1.2 any selected third party that you consent to our sharing your information with for marketing purposes;

  • 5.1.3 any member of our group, which includes any other legitimate businesses forming part of our group should it incorporate such businesses such as imprints, associates or subsidiaries; a group holding company, as defined in section 1159 of the UK Companies Act 2006;  

  • 5.1.4 any prospective seller or buyer of such business or assets, only in the event that we decide to sell or buy any business or assets; and/or

  • 5.1.5 any other third parties (including legal or other advisors, regulatory authorities, courts and government agencies) where necessary to enable us to enforce our legal rights, or to protect the rights, property or safety of our employees or where such disclosure may be permitted and/or required by law.

6.  COOKIES

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We use cookies to ensure that you get the most out of our website. Details can be found in our Cookie Policy.

7.  LOOKING AFTER YOUR INFORMATION

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  • 7.1 We look for opportunities to minimise the amount of personal held.   We use appropriate technological and operational security measures to protect all information against any unauthorised access or unlawful use, such as:

  • 7.1.1 the physical security of our premises taking account of reasonable risk assessment analysis;

  • 7.1.2 ensuring the physical and digital security of our equipment and devices by using appropriate password protection and encryption;

  • 7.1.3 maintaining a data protection policy for, and delivering data protection training to, our employees by limiting access to those in our company or as part of our data collation teams who need to use it in the course of their work.

  • 7.2 We retain information for as long as it remains current however, it may be longer in some circumstances, such as if reasonably required for legal proceedings, to deal with tax issues, or where we are permitted to do so for purposes of academic, literary expression and research purposes.

8.   INTERNATIONAL TRANSFERS OF INFORMATION

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  • 8.1 Our business is located in the UK.

  • 8.2 Generally personal data will not be processed outside of the European Economic Area (EEA), except where we use a third party service provider with servers located outside the EEA.  We take all reasonable steps to ensure that any of your information which is shared is protected and processed in accordance with this Privacy Notice, including but not limited to using all appropriate cross-border transfer solutions such as the European Commission's Standard Contractual Clauses.  By way of example the steps we take in relation to some of these territories are as follows:

  • 8.3 In addition, if you are a reader or purchaser who has purchased, or wishes to purchase a product from us, we may supply your personal information to:

    • e-commerce service providers in the USA via the EU-US Privacy Shield Framework;

    • e-commerce service providers in Australia via the Standard Contractual Clauses.

9.  YOUR RIGHTS

  • 9.1 You have certain rights regarding information we hold about you, including:

    • the right to ask us not to process your personal data for marketing purposes;

    • the right to request access to the information we hold about you; and

    • in certain circumstances, the right to ask us to stop processing information about you.

  • 9.2 You may exercise your rights above by contacting us using the details in paragraph 2 of this Privacy Notice, or in the case of preventing processing for marketing activities also by not providing your consent when we ask for it, or by unsubscribing or otherwise updating your marketing preferences via your account.

  • 9.3 We may need to retain certain information for our own record-keeping and research purposes. We may also need to send you service-related communications relating to any website user account even when you have requested not to receive marketing communications.

  • 9.4 You are entitled to request one detailed summary of information we hold about you in accordance with paragraph 9.1 at no cost, but for anything further, we reserve the right to charge a fee based on reasonable administration costs.

  • 9.5 With effect from 25 May 2018, in accordance with new data protection laws, you will have certain additional rights in respect of the information that we hold about you, including:

  • 9.5.1 the right to lodge a complaint about us to the UK Information Commissioner’s Office (https://ico.org.uk/) or the relevant authority in your country of work or residence;

  • 9.5.2 the right to withdraw consent for our use of your information in reliance of your consent (refer to paragraph 4 and the relevant Group sections of this Privacy Notice to see when we rely on that consent). You may do so by contacting us using our details found at paragraph 2.2 of this Privacy Notice;

  • 9.5.3 the right to object to our use of your information on the basis of our legitimate interests (refer to paragraph 4 and the relevant Group sections of this Privacy Notice to see when we are relying on our legitimate interests);

  • 9.5.4 the right to receive a copy of any information we hold about you in connection with the performance of our contract with you or on the basis of your consent (or request we transfer this to another service provider) in a structured, commonly-used, machine readable format; and

  • 9.5.5 the right to ask us to rectify, limit, cease processing or erase information we hold about you in certain circumstances.

10.  AUTOMATED DECISION MAKING

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Sometimes we analyse personal data in order to create profiles of your interests and preferences to customise our offerings to you. We may make use of additional information when it is available from external sources to help us do this effectively.

11.  CHANGES TO THIS PRIVACY NOTICE

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11.1 We may make changes to this Privacy Notice from time to time. We will post any changes to our site or notify you of any material changes by e-mail.

This Privacy Notice was updated on 26 June 2020.

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